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NCG Cinemas New Employee Training
NCG Cinemas New Employee Training
Lessons
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Welcome to the NCG Family
Greetings and NCG Culture
What We Value
Commitment to Cleanliness
Your First Day on the Job
Usher: A Day in the Life
Dual: A Day in the Life
Mission Critical
Emergency Protocol
Safety & Security
COVID-19: Protecting Yourself in the Workplace
Preventing Sexual Harassment
Social Media in the Workplace
Pricing Flashcards
General Theater Training
Customer Experience – Neighbors
Basics of Upselling
Understanding Movie Ratings
Inventory & Food Management
Overview of Inventory & Food Management
Popcorn Making 101
Coke Freestyle Machines Cleaning & Maintenance
Dual Training
Customer Experience as a Dual
Passes & Coupons
Point of Sale – Cleaning the Machines
Point of Sale – Cleaning Your Area & Restocking
Usher Training
Customer Experience as an Usher
Everyday Theater Duties of an Usher
Finding Opportunities
Ushers – Cleaning the Theatre
Ushers – Cleaning the Auditorium
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